Amazing service, exceptionally professional, and more genuine respect and courteousy than Ive ever seen from even a 5 star hotel! Joshua and Cody literally demonstrate the IMAGE of Toyota and 5 star class customer service. Just WOW! I'm not buying a car or truck from anywhere else. ⭐️⭐️⭐️⭐️⭐️💯

The staff is friendly and professional, and the service is consistently prompt and efficient.

Brian was my Salesperson and Brandon was the Sales manager working on my deal and I have to say I have bought plenty cars and this was the easiest purchase I’ve had in a long time. No time wasting or playing games, very transparent people. Would highly recommend looking into purchasing here before going anywhere else.

Nice dealership. Friendly and helpful staff. Sales was easy to work with and great communication all the way throughout the vehicle building process, needs and wants, vehicle delivery date, and final sale.

My wife and I had a great buying experience with Cody and Josh at the Cookeville location. I have bought 2 trucks and now my wife has bought her second car there as well. I wouldn’t hesitate to use this sales team to purchase another vehicle

Service technician was cordial and helpful. I always take my truck to Cumberland Toyota for service

Friendly staff that keeps you up to date on the progress of your vehicle. Oil change price is competitive. Maria G. has been my service advisor on several visits. She is very helpful and professional.

Great service department in this dealership. Fair, reasonable prices and reliable work completed in scheduled time. I drive extra miles to have my car serviced here and will continue to do so!

Rory was an incredible sales person. From the moment we spoke on the phone she made arrangements to make sure the buying process went as smooth as possible . Rory took her time to listen to all my needs and make sure we picked out the right car . She was thorough with all the information, and made sure that all my questions were answered. her professionalism and manners was top notched

Cumberland Toyota Cookeville, TN Venessa Neal- She is the most conscientious salesperson I have encountered in my many years of vehicle ownership. She provided detailed product information & patiently answered all my questions. Her communications were excellent with quick response times for telephone calls, texts, & emails. The RAV 4 Woodland orientation was thorough & quite helpful. In addition, she is up to date on all the latest Toyota technology. Thanks Venessa! Also, the Cumberland Toyota Service Department is professional & efficient. They quickly & accurately installed my vanity plate.

I could not be happier with a car. The dealership was extremely helpful and great to work with. It’s taking me a while to figure out all this new technology, but I’m having a ball doing it. Thanks again for everything.

This was my first visit to Cumberland Toyota. My vehicle needed to have the 20K mile service. I found the Service Center was prompt, courteous and friendly.

Great experience buying my Tundra. Will definitely visit Cumberland Toyota the next time we are shopping for a new auto.

Our Saleslady, Rory, is amazing. She's knowledgeable, she has great customer service skills, she knows how to communicate, and is great salesperson. She sold us our Toyota and gas followed up with us. The entire team at Cumberland Toyota in Cookeville is honest, customer friendly, and wonderful to work with. The service department is too notch. Check them out! We highly recommend them.

Nick in the sales department was so patient & friendly and professional regarding getting me approved for a brand new vehicle! He made it happen with only a 600 credit score and communicated flawlessly with me during the approval process. Would highly recommend to anyone looking for a vehicle in the Crossville/Cookeville area trying to improve their credit :) Thanks again for everything Nick! ✨

Customer service was excellent today. Check in, details of completed work, and check were quickly handed.

Cody was very helpful and easy to work with.

Excellent service. Thank you Buster Snyder.

Wonderful service and employees. Wouldn't go anywhere else

Cumberland Toyota just performed an oil change and tire rotation on my 2010 Toyota Tundra. Everyone in the service department was extremely knowledgeable, courteous and a pleasure to deal with. Thank you Cumberland Toyota Maintenance Dept.