Testimonials

GOOGLE
Graham Higgs
Full Star Full Star Full Star Full Star Full Star
1-22-2020

Great service. Quick and efficient. Friendly staff. Thank you!

GOOGLE
CANDACE LOWE
Full Star Full Star Full Star Full Star Full Star
1-22-2020
GOOGLE
Linda Nokes
Full Star Full Star Full Star Full Star Full Star
1-21-2020
DEALERRATER
Full Star Full Star Full Star Full Star Full Star
1-16-2020
Very good

Well run and clean,neat appearance. Too much paper work!! I know it’s a big ticket item , but the process needs to be streamlined.

DEALERRATER
Pete & Dea
Full Star Full Star Full Star Full Star Full Star
1-14-2020
Another pleasant car purchasing experience, this time...

Another pleasant car purchasing experience, this time buying from Overdrive. Ask for Greg, he was awesome! We got a nice clean vehicle at a fair price after friendly negotiations.

GOOGLE
Melanie Watson
Full Star Full Star Full Star Full Star Empty Star
1-9-2020
GOOGLE
Johnathan Whitehead
Full Star Full Star Full Star Full Star Full Star
1-8-2020
GOOGLE
Katie McCall
Full Star Full Star Full Star Full Star Full Star
1-1-2020
DEALERRATER
Cumberlandman
Full Star Full Star Full Star Full Star Empty Star
12-31-2019
A smaller venue that can provide essential services in a...

A smaller venue that can provide essential services in a timely manner. Not overly customer friendly waiting area, but car was serviced well and in expected time frame. Service coordinator doing his job from a wheelchair wins a high mark for company attitude for open minded management attitude!

GOOGLE
Tracy Hume
Full Star Full Star Full Star Full Star Full Star
12-25-2019
GOOGLE
Carole Ashburn
Full Star Full Star Full Star Full Star Full Star
12-23-2019

Great customer service, very friendly staff, always informed about upcoming new products on vehicles.

GOOGLE
Roy Phillips
Full Star Full Star Full Star Full Star Full Star
12-23-2019
EDMUNDS
Angela
Full Star Full Star Full Star Full Star Full Star
12-21-2019
Wonderful experience

Efficient, friendly, no hassle. Loved our experience there! Would definitely buy from Cumberland again!

GOOGLE
Patricia
Full Star Full Star Full Star Full Star Full Star
12-20-2019

Cumberland Toyota Service Department gave excellent service from start to finish. Best part was knowing that my vehicle would be cared for professionally and in a timely fashion.

GOOGLE
Jerry Vue
Full Star Full Star Full Star Full Star Full Star
12-20-2019

Great people to deal with. Easy and fast in and out process. Came from out of town, greeted fast. Car was almost perfectly described. Bought with confidence and online helpers were super. Approved before even seeing the car.

FACEBOOK
Doug Hunter
Full Star Full Star Full Star Full Star Full Star
12-20-2019
Doug Hunter

Routine oil change went on without a hitch. In and out, less than an hour. Service consultant was courteous and kept me informed about progress.

GOOGLE
Reni Riden
Full Star Full Star Full Star Full Star Full Star
12-19-2019
GOOGLE
Shane Campbell
Full Star Full Star Full Star Full Star Full Star
12-18-2019

Get job by the technicians and service rep at cumberland Toyota.

GOOGLE
Steve Stearns
Full Star Full Star Full Star Full Star Empty Star
12-17-2019

Had 10000 mile service. All went well. New person, took a little longer but we were all new once. Thanks

GOOGLE
Mary Bowman
Full Star Full Star Full Star Full Star Full Star
12-16-2019

Nice and friendly... always do a good job.

GOOGLE
Lynnsy Gaw
Full Star Full Star Full Star Full Star Full Star
12-13-2019

They took good care of my car and told everything wrong with it & were 100% spot on

YELP
Amanda W.
Full Star Full Star Full Star Full Star Full Star
12-9-2019
Amanda W.

Awesome service department, and fantastic help! They are always willing to answer my questions! I Love my new car!

GOOGLE
Brandon Baker
Full Star Full Star Full Star Full Star Full Star
12-9-2019
GOOGLE
lyn campbell
Full Star Full Star Full Star Full Star Full Star
12-7-2019
DEALERRATER
Glendabreeze
Full Star Full Star Full Star Full Star Empty Star
12-7-2019
Timely, efficient and friendly. Thanks so much for taking...

Timely, efficient and friendly. Thanks so much for taking the time to explain as well when all the work is finished. Great team. Glenda Breeze.

GOOGLE
mylinda hicks
Full Star Full Star Full Star Full Star Full Star
12-3-2019

Very good 👍 experience

GOOGLE
Nina Scott
Full Star Full Star Full Star Full Star Full Star
12-3-2019

Thanks to Cumberland Toyota's Service Department for their quick response in servicing my car! I had it towed to the dealership due to having purchased an extended warranty. I had purchased the car used at a lot in another county so, quite frankly, didn't expect my car to be a priority, especially on a Monday after the holidays. However, it was towed in midday, they started on it late afternoon and called me before 8 pm to let me know it was finished. It was a fairly minor fix but they called me at each step, getting my approval before performing the work. They were friendly, responsive and honest!

GOOGLE
Kristin Morgan
Full Star Full Star Full Star Full Star Empty Star
12-3-2019
GOOGLE
Ben Jones
Full Star Full Star Full Star Full Star Full Star
12-2-2019

Very helpful with my new vehicle purchase

GOOGLE
Danny Pickett
Full Star Full Star Full Star Full Star Full Star
12-1-2019

Great buying experience. Austin Parker was a great sales person. Thanks for all your help.

DEALERRATER
willangemeer
Full Star Full Star Full Star Full Star Full Star
12-1-2019
Very informed about products excellent working with the...

Very informed about products excellent working with the sell man and also the finance department would highly recommend Cumberland Toyota to anyone looking to purchase a new vehicle very satisfied customer

GOOGLE
Jere Mitchum
Full Star Full Star Full Star Full Star Full Star
11-30-2019

Roberta Love was friendly, helpful and professional on a busy Black Friday as she showed me several options on the lot. I finally chose a beautiful Hybrid Avalon. I give Roberta and Cumberland A+ in all categories. Jeremiah Mitchum Cookeville TN

GOOGLE
Barbara Jimenez
Full Star Full Star Full Star Full Star Full Star
11-30-2019

They provide fast, friendly and excellent service!

GOOGLE
Devynn Banks
Full Star Full Star Full Star Full Star Full Star
11-30-2019

Great experience buying a CPO Toyota Prius last week. We live out of state, so we did the negotiating for the Prius and our trade-in all over the phone. Once we arrived, the numbers were exactly what we had planned over the phone and we were in and out in a few hours! We were helped by Caitlyn and she was great. Definitely suggest this dealer, but even more-so we suggest working with Caitlyn! Thanks again!

DEALERRATER
patzschke08
Full Star Full Star Full Star Full Star Full Star
11-30-2019
Great service dept. Takes the time to understand the...

Great service dept. Takes the time to understand the problem. When repaired they thoroughly explain what they found what was completed to correct problem. Fantastic!

GOOGLE
Frank Underwood
Full Star Full Star Full Star Full Star Empty Star
11-29-2019

The sales team actually stayed past closing time to help us get the car we needed. Thanks to Josh Strickland, we drove home in our first Hybrid RAV4. Good work.

GOOGLE
Bernard Kippelen
Full Star Full Star Full Star Full Star Full Star
11-28-2019

I want to express my gratitude to the team at Cumberland Auto Center in Cookeville TN for helping me purchase a vehicle. A resident of Atlanta, I traveled to Cookeville to buy a car and drive it back home the same day. All steps, from the negotiation in advance of the price with the manager Chad, to the preparation of the car by David, to the signing of the paperwork with Rusty, were efficient, professional, and friendly. I have purchased many vehicles in the US and in Europe in the past, and I would rate this experience among the best. From the time I stepped into the dealership to the time I drove away with the vehicle, just one hour had elapsed - very efficient. The team had promised to accommodate my time constrains and they clearly delivered.

GOOGLE
Isaac Robinson
Full Star Full Star Full Star Full Star Empty Star
11-27-2019

Took a while longer than I thought for an oil change and a tire rotation, but I am unaware of how busy they were. Overall good service and helpful diagnostics. Nice people for sure!

GOOGLE
Brad Gore
Full Star Full Star Full Star Full Star Full Star
11-27-2019
GOOGLE
John Trusa
Full Star Full Star Full Star Full Star Full Star
11-26-2019

I was dealing with another Toyota dealership for the last couple months. After going back and forth, they gave me their best “internet” price. I figured that I would check out Cumberland Toyota. I dealt with Odell and Brandon. The price on a new Tundra with same specs wall over $1000 less without haggling. I was impressed with their no BS attitude and business dealings. I ended up liking a 2016 vehicle at Cumberland Toyota and bought that. It was a pleasant experience to say the least. I will definitely deal with these guys again when I get my next vehicle.