Testimonials

DEALERRATER
best service
Full Star Full Star Full Star Full Star Full Star
3-23-2020
Battery issue

On Friday, 3/20/2020, at 2 PM, I was unable to start my Toyota Camry and noticed the low battery sign came up when I tried to start my car. I phoned AAA for assistance and was told that a local tow truck company would come to my location within the hour. After waiting anxiously for service over an hour, I phoned AAA again at 3:45 PM and was told the local tow truck had a break down and there was no one else available in the Cookeville area to help me; I was told to wait until the next day and call around 6:00 AM and AAA would start the entire process all over again. My mother notified Roberta Love at Cumberland Toyota; she told her service manager. Within a few minutes, the service manager came to our location and got the car started. They helped me get the car to Cumberland Toyota in Cookeville, TN where the battery was replaced. The service department, Joby, Dalton, and Jenny, were all wonderful and saved my day! Thanks again for awesome service.

DEALERRATER
OliviaGR
Full Star Full Star Full Star Full Star Full Star
3-13-2020
Always so friendly and helpful. I don’t know much about...

Always so friendly and helpful. I don’t know much about cars but they always put things plainly which I appreciate greatly. I’ll always service my car here.

DEALERRATER
Iron.dog433
Full Star Full Star Full Star Full Star Full Star
3-12-2020
Easy, no hassle . Would definitely come back. Found just...

Easy, no hassle . Would definitely come back. Found just just what I wanted at a great price ! Come here before going other places first . A++

DEALERRATER
cotybost
Full Star Full Star Full Star Full Star Full Star
3-12-2020
My wife and I have been a Toyota family for years and I...

My wife and I have been a Toyota family for years and I must say, out of all the salesman, John Fielden was the best! We will definitely be coming back to see him in the future.

DEALERRATER
Tarag1023
Full Star Full Star Full Star Full Star Full Star
3-12-2020
We love Cumberland Toyota!!! In the last 5 years we...

We love Cumberland Toyota!!! In the last 5 years we purchased 3 vehicles from John Fielden. They have always treated us with respect and always took the best care of us.I definitely will return for the next vehicle purchase at Cumberland Toyota. If you have never been by definitely go see John!!!! Thank you all for your help!!!

DEALERRATER
Barnett12134
Full Star Full Star Full Star Full Star Full Star
3-12-2020
I love my new Rav4. The folks at Cumberland Toyota were...

I love my new Rav4. The folks at Cumberland Toyota were great to work with. John Fielden was wonderful. We were a little late for our appointment with John but he said it wasn't a problem. We went in knowing what we wanted and John made it happen with a payment we are very happy with. Thanks again John . I very highly recommend John and Cumberland Toyota.

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Ralph Wilhite
Full Star Full Star Full Star Full Star Full Star
3-10-2020

Was really satisfied with the service

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Winnie Hunt
Full Star Full Star Full Star Full Star Full Star
3-10-2020

Made my appointment, they took my car right on in for an oil change.Toyota will for sure be the only ones under the hood of my Camry! Cumberland Toyota rocks!

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Lisa Bradley
Full Star Full Star Full Star Full Star Full Star
3-10-2020

Had a great experience!!

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Patricia Deffenbaugh
Full Star Full Star Full Star Full Star Full Star
3-9-2020
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jesse warta
Full Star Full Star Full Star Full Star Full Star
3-8-2020
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Charles Cobb
Full Star Full Star Full Star Full Star Full Star
3-4-2020
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angie woolbright
Full Star Full Star Full Star Full Star Full Star
3-1-2020

Toyota of Cookeville turned a miserable time into an easy experience. My alternator went out on my lunch hour. The staff was so nice and explained everything to me. I picked up my car the next day at 2:00! They were very knowledgeable and highly professional. I highly recommend them.

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Paula Simmons
Full Star Full Star Full Star Empty Star Empty Star
2-27-2020
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Ashley King
Full Star Full Star Full Star Full Star Full Star
2-27-2020

Best car buying experience ever! Ronnie Bean got me exactly what I wanted from features to color and then some. Financing was easy, great people to work with!

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Parker Bedwell
Full Star Full Star Full Star Full Star Full Star
2-27-2020

Cumberland Toyota and all the staff are extremely professional and friendly! Josh and Austin are great and helped get me into a 2020 Camry. I am so satisfied. They were not pushy and left the decision up to me! Ended up with a better deal than I expected. Couldn't be happier! Thanks Cumberland Toyota for such an amazing buying experience!

DEALERRATER
amyintn
Full Star Full Star Full Star Full Star Full Star
2-27-2020
I have now bought three cars from Cumberland auto. All...

I have now bought three cars from Cumberland auto. All three buys were easy and enjoyable. I had a different salesman for each and all three gentlemen were thee best! My salesman for this sale was Austin Parker. He was great to deal with!

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necbuff
Full Star Full Star Full Star Full Star Full Star
2-25-2020

Very impressed with this dealer. I am not from the dealer's area but I decided to drive up and stop in anyways. I had the pleasure of meeting with Fred and Roberta and I can sincerely say they treated me like I had been there a dozen times. Just good down to earth people. That goes a long way in my opinion. I was given a very fair price and there was no pressure or "tactics" whatsoever. I could have bought a truck closer to home but now I wouldn't even consider buying anywhere else. Cumberland toyota will be my go to dealer. It's worth an hour drive.

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Wesley Parker
Full Star Full Star Full Star Full Star Full Star
2-24-2020
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ken standifer
Full Star Full Star Full Star Full Star Full Star
2-23-2020

Very professional ,hassle free experience .

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Bianco Sexton
Full Star Full Star Full Star Full Star Full Star
2-21-2020

They were friendly and fast ..They took the time to learn about me and my family..They worked with me to get the right price .